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"Wrong user name or password" error when signing into the Zoom desktop app or add-in - IT Help
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I continue having a strange problem where zoom tells me the password is wrong when trying to join a meeting. The password is just 1 character long not very secure, I inforrect, but not my choice, and it's a meeting open to the general public in my area anywaysso I'm not typing /22008.txt in wrong. Additionally, if I open детальнее на этой странице meeting in the web browser same computer, keyboard, etc I can join, but only in the browswer, If I click to open the Zoom Client it doesn't work.
Using the same account on my phone works too. Interestingly, in the meeting history drop down, ссылка meeting will initially show up as usual ie with the name "Weekly Information Meeting". Then after choosing it, inputting the correct password, and being told the password is wrong, the name changes on the history drop down to the generic "Zoom Meeting". This seems to be related to the Client qpp.
Interestingly, it happens most often after I update Zoom. Also, after a time, maybe an hour, often Why my zoom app is showing incorrect password can connect successfully with all the same credentials.
Hey Jasonstrange! I was able to create a test meeting with a 1 character password and join. Why my zoom app is showing incorrect password could always save your meeting as a meeting template and recreate a new meeting to see if that resolves your issue as well.
The only reason I mentioned the password being 1 character was to show that it is not just a problem with entering the password incorrectly.
It should be noted this problem has happened with longer passwords as well. It's not restricted to just one host, leading me to believe that it's not a problem with the host's settings. In addition, using my wife's computer also windows 10, same zoom version as me, both of the up to date I'm able to get into the meeting just fine. I have not had this problem when clicking on a direct link in email, etcmaybe because shwing there is no need to enter the password.
However, in most of the zoom meetings I attend, the host cannot send an invite, there are too many people and it's a meeting open to the public. That is out of my hands. I must enter the zoom ID and zomo. Since the history of the zoom meeting still shows up with the correct number, but with the name of the meeting changed to just 'zoom meeting'it makes me think there is some problem with a cache issue on why my zoom app is showing incorrect password windows version.
On my phone I can clear the cache easily, but there seems to be no way to do so on windows. I can clear the history which does not fix the problem as stated посмотреть больше. Finally, very very strangely, I can usually attend after a short time, maybe 30 minutes to incogrect hour later. If I just keep trying to join, eventually it will let me. We are having the same problem and it does look like a client problem. I can not log in using the password from another organization but if i go to a browser it allows me to log in but then lose my "profile settings, backgrounds etc" Updating the client and other troubleshooting does not why my zoom app is showing incorrect password.
Any thoughts from Zoom? Looks like clearing the cache resolves this issue. I had xhowing enable zoom apps and then go to clear cache to access and clear. Then restart and now works. I had this similar issue today which is how I found your comment because I was invited to join a meeting and I had the correct ID and password and was logging in through my PC and it kept saying the password was incorrect but when I logged in through my tablet it allowed me to log in to the meeting.
To resolve посмотреть больше issue you may want to have the host send you a direct invite. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your /15484.txt client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Смотрите подробнее Password not working. Password not working. Jason Observer. I've tried the following: -Restarting computer -Logging out of zoom -Clearing the meeting history -Checking for updates why my zoom app is showing incorrect password were none -Having the meeting host check for updates again, there were none -Clicking "don't connect to нажмите для деталей a suggestion from another user -Starting my own meeting, closing it, and trying again another suggestion from others This seems ky be related to the Client itself.
Any /31500.txt All forum topics Previous Topic Next Topic. RN Zoom Moderator. If my reply helped, don't forget to click the accept as solution button! In response to RN. Sorry, maybe I didn't expalin very clearly. I'm not the one creating the meeting I have no problems creating meetings or hosting them, even changing the password 2.
It should be noted this problem has happened with longer passwords as well 3. I can clear the history which does not fix the problem as stated above 6. /20347.txt response to Jason Daisyg Listener. Merlin1 Observer. In response to Daisyg Same problem for me! Any solutions showjng Post Reply. Related Content. Microphone not working in Meetings Reply failure in Contact Center 2-part authentication issues in Meetings How to simplify sign-in incorrext attendees on a multi-session Zoom Events?
- Forgot your password | University of Technology Sydney
Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.
We use the same laptop for many zoom meetings without any problems. One meeting room however is a nightmare. It consistently take minutes of trying various options.
Delete Zoom, reinstall Zoom Dont install zoom etc etc and then finally after 30 minutes, all of a sudden it works. The owner of the meeting room keeps implying that the problem is me typing wrong passcode but its NOT me We also try with a totally different laptop Lenova vs Macbookpro that is used everyday for online school and the same error occurs incorrect password.
How is the passcode being given to you - and have you tried copying and pasting the passcode, rather than typing? Happens to me as well. Makes me want to consider other options like Jitsi when I have to host a meeting. If the problem only occurs when typing in a passcode, this could likely be letter-case being transposed, or numbers being confused with letters.
Try pasting the passcode into Notepad a TXT document and looking carefully at it there. THEN type it into Zoom carefully. The default font in Notepad should allow you to see any differing characters more clearly. In Notepad, as a test, you can also re-type the passcode below the pasted copy to ensure your keystrokes are coming out as expected - before typing into Zoom.
I've seen a lot complains about it and no solution so far. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. KWozniak Observer. The owner of the meeting room keeps implying that the problem is me typing wrong passcode but its NOT me We also try with a totally different laptop Lenova vs Macbookpro that is used everyday for online school and the same error occurs incorrect password p.
All forum topics Previous Topic Next Topic. Rupert Collaborator. In response to Rupert. Im the one typing it Il try the copy and paste tmoro thanks. Like I and I lower case L and upper case i Like 0 and 0 zero and upper case o Or a caps or num-lock issue.
Non-things Observer. Yeah, I have the same problem too. Post Reply. Related Content.
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